Help & Support

Have Questions? Experiencing trouble? We’re here for you!

We would love to hear from you whether it be a random question, solving a problem or inquiring about our services. We will do our best to respond promptly and resolve or answer and questions you may have.

Contact Support

Complete the form below to request a callback, and a customer service representative will call you on the next business day. If you need support immediately, please call 800.515.3311.




About Twin Valley

Who says you need to live in a big city to enjoy the best in phone, Internet, and TV? As a 4th generation family-owned business with a buy-and-hold strategy, we are fiercely committed to the long-term success of our business. And that means bringing the latest technologies right here to your hometown.

Donation Requests

Thank you for considering Twin Valley to help support your organization or upcoming event. Like you, our team is passionate about being involved in the community. Many of us contribute our time and talents to many local organizations that help make the communities we serve a special place. Please submit your request below to be considered. Our team reviews donations periodically and will be in touch with a response.

Get Connected Today

Twin Valley can connect you to the world with superior Internet speeds, beautiful picture on TV, and crystal clear and reliable phone service.