Financial Assistance

Twin Valley partners with federal and state entities to provide financial assistance that can help you pay up to $47.02 per month for your phone and/or internet bill. In addition, you may be eligible for additional assistance for internet service through the Kansas Emergency Rental Assistance (KERA) program, a temporary program established to assist renters during the pandemic.

Lifeline Program

With the Lifeline program, you may be eligible to receive a monthly discount of up to $17.02 on phone and/or internet from Twin Valley.

Eligibility Guidelines:

  • Income is 135% or less than the Federal Poverty Guidelines
  • You qualify for any of the following federal benefits:
    • Medicaid
    • Federal Public Housing Assistance (FPHA)
    • Supplemental Nutrition Assistance Program (SNAP)
    • Supplemental Security Income (SSI)
    • Veterans Pension and Survivors Benefit

For more information and to apply online, visit For assistance, call the Lifeline Support Center at 800.234.9473. 

Affordable Connectivity Program (ACP)

Those eligible for Lifeline are also eligible for the federal Affordable Connectivity Program (formerly Emergency Broadband Benefit), which provides up to $30 per month for broadband service. ACP has broader eligibility requirements, so you may qualify for ACP but not Lifeline.

Eligibility Guidelines:

  • Income is 200% or less than the Federal Poverty Guidelines
  • You qualify for any of the following federal benefits:
    • Medicaid, FPHA, SNAP, SSI, or Veterans Pension and Survivors Benefit
    • National School Lunch Program or the School Breakfast Program
    • Received a Federal Pell Grant in the current award year

Visit for more information and to apply.

Kansas Emergency Rental Assistance (KERA) Program

The KERA program offers tenants up to 12 months of assistance with current or past-due rent and past-due utility (including electric, gas, water, sewer, trash removal, and home energy services), and internet bills. Renters can apply for assistance with all, some, or any one of the services offered. All expenses must have been billed or charged on or after April 1, 2020. To learn more about KERA or apply for assistance, go to the KHRC website.