Upgrading your Communications
The simplicity of Twin Valley’s Hosted Voice allows companies of all sizes to easily manage and control all communication features from any web browser. We host your phone system on our servers and route your calls over high-speed Internet to the devices you choose – you’ll have complete control of phone numbers, extensions, simultaneous ringing, and more. Desktop, laptop, mobile, or car – push calls seamlessly to and from your devices, and transfer calls to remote teammates. With Hosted Voice, your office can be anywhere you need it to be.
Hosted Voice also offers a lower cost of ownership than traditional phone systems. There is no equipment to install or maintain, and automatic feature upgrades mean that our phones can be the last ones you’ll ever buy.
Key Benefits
Universal Integration
Easily communicate with customers via traditional desk phone, your PC, a tablet, or your smartphone. You are free to focus on what to communicate, not how. Plus, HD voice quality on local and long-distance calls are included.
Predictability
With a flat-rate cost structure, you know how much to budget for your communication needs. This eliminates expensive upfront costs for premise-based PBX systems while reducing the need for on-site management, costly future upgrades or unexpected costs.
Proactive
With convenient, 24-hour online account management, we stay on top of updates for your hardware, operating system and software. Potential problems get solved before they ever become problems. And if anything does get past our 99.999% reliability, you’re taken care of with disaster recovery managed by
IT professionals.
Control & Features
With a robust suite of options and flexible infrastructure on our user-friendly web app, you have access to features that allow you to customize your system to fit your specific needs. You can even transfer user preferences to any phone in the office. Standard features include:
- Mobile app
- Caller ID
- Speed dialing
- Attendant console
- Call pick-up groups
- Voicemail with email delivery
- Sequential or simultaneous ring
- Shared line appearance
- Selective call screening
- Call park, forward and transfer
- Call hold and music on hold
- Multiple appearance directory numbers
- Short code dialing
World-Class Solutions. Hometown Service.
The Connected Office Suite
Fiber Internet
Our most popular service, with superior fiber-to-the-premise infrastructure, plus exceptional service and 24×7 support.
Microsoft 365+
We manage the administration of your software, eliminating the worry of data loss, migration issues and misconfiguration.
Managed IT Services
The latest technology, a dedicated team and rock-solid processes: 24×7 network monitoring, alerts, maintenance and updates.
Security
Safeguard your business. Get a whole team of security experts armed with a state-of-the-art tool that detects and prevents threats.
Backup & Replication
Eliminate data loss and downtime once and for all – comprehensive backup services to protect you from loss, theft and other disasters.
