Status of Services

Current Status

Twin Valley services are operational unless noted below.

Notice of Maintenance – Milford, Aurora, Longford

Twin Valley technicians will perform service upgrades which may temporarily affect phone, internet and streaming TV services Tuesday morning. This maintenance is being performed to apply a required software upgrade.

Tuesday, October 4, between midnight and 6 a.m.

Phone, internet, and streaming TV services will be down twice for approximately 10 minutes each while network equipment reboots.

Notice of Maintenance – Glasco, Minneapolis, Bennington

Twin Valley technicians will perform service upgrades which may temporarily affect phone, internet and streaming TV services Tuesday morning. This maintenance is being performed to apply a required software upgrade.

Wednesday, October 5, between midnight and 6 a.m.

Phone, internet, and streaming TV services will be down twice for approximately 10 minutes each while network equipment reboots.

Sun spots to affect streaming TV early October.

At certain times of the year, the sun’s position disrupts the ground-based satellite signals used to receive programming. You may experience a black screen, tiling, buffering, or network errors. These are most likely to occur October 1-15 between 9 a.m. and 6 p.m.

Report a Service Issue

If you are a rural telephone customer experiencing failure to complete or poor quality problems when wireless or long distance callers attempt to call you, click here.

If you are experiencing any other service issue, please fill out the form below or contact us at 800.515.3311 for immediate assistance.

Note: Twin Valley TV is a self install service. Please view the instructional videos and printed instructions before contacting our office for assistance.

Call: 1-800-515-3311

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If you did NOT receive an email notifying you of the maintenance window and would like to be added to our notifications, please fill out the form below to update your account.

Email Request