Status of Services

Current Status

Television Maintenance

Our partners will be performing maintenance on the morning of Tuesday, January 31st, between 1 a.m. and 5 a.m. All national and local channels will be down during the maintenance window.

Report a Service Issue

If you are a rural telephone customer experiencing failure to complete or poor quality problems when wireless or long distance callers attempt to call you, click here.

If you are experiencing any other service issue, please fill out the form below or contact us at 800.515.3311 for immediate assistance.

Note: Twin Valley TV is a self install service. Please view the instructional videos and printed instructions before contacting our office for assistance.

Call: 1-800-515-3311

Name*
First Last
Service Address*
Street Address City State ZIP Code
Email address*
Call back number*
Choose the services that are affected:*
- Select All
- Internet
- TV
- Phone
Date of Incident*
MM slash DD slash YYYY
Description of Incident*

If you did NOT receive an email notifying you of the maintenance window and would like to be added to our notifications, please fill out the form below to update your account.

Email Request

Name*
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Address*
Street Address City State ZIP Code
Email*
Contact number*