06.20.2021: Call Completion Issues
In late June, we began receiving reports of failure to complete and poor quality problems when wireless or long distance callers attempt to place a call to some rural Clay Center Twin Valley telephone customers. We understand this can be frustrating. It’s a problem caused by third-party service carriers known as “least cost routing”.
If you are a rural telephone customer and suspect that you are experiencing this issue, read more here to learn why this is happening and what you do to help resolve it.
Scheduled Maintenance Windows
No scheduled maintenance at this time.
If you are having a service issue, please fill out the form below or contact us at 800.515.3311.
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Twin Valley TV is a self install service. Please view the instructional videos and printed instructions before contacting our office for assistance.