Status of Services

Current Status

Streaming TV – Sun Spots

For several minutes each day during February and March, the sun passes through the equatorial plane which is used by television satellites. At these times, there may be a brief disturbance with TV programming.

Streaming TV Pixelization – March 13

We have received reports of pixelization on channels 13, 22, 45 and 46. We have reported the issue to our vendor. There is not currently an estimated time to resolution.

March 14, 9:00 a.m. – WIBW in Topeka is having equipment issues that is causing their channels to pixilate. At this time, WIBW does not have an estimated time of resolution, but they are continuing to troubleshoot the issue.

Report a Service Issue

If you are a rural telephone customer experiencing failure to complete or poor quality problems when wireless or long distance callers attempt to call you, click here.

If you are experiencing any other service issue, please fill out the form below or contact us at 800.515.3311 for immediate assistance.

Note: Twin Valley TV is a self install service. Please view the instructional videos and printed instructions before contacting our office for assistance.

Call: 1-800-515-3311

  • MM slash DD slash YYYY

If you did NOT receive an email notifying you of the maintenance window and would like to be added to our notifications, please fill out the form below to update your account.

Email Request