Status of Services

Planned Maintenance: Phone & Hosted Voice (complete)

Maintenance Windows
Thursday, January 20, and Wednesday, January 26, between midnight and 6 a.m.

Update: Maintenance is complete, with about a 20 minute outage during each window.

Services Affected
Loss of phone & Hosted Voice business phone service lasting up to three hours during each maintenance window. Note that 911 service will also be unavailable during the outage. 

Customers Affected
All Twin Valley Phone Exchanges

Twin Valley and ISG Hosted Voice Customers


Report a Service Issue

If you are a rural telephone customer experiencing failure to complete or poor quality problems when wireless or long distance callers attempt to call you, click here.

If you are experiencing any other service issue, please fill out the form below or contact us at 800.515.3311 for immediate assistance.

Note: Twin Valley TV is a self install service. Please view the instructional videos and printed instructions before contacting our office for assistance.

Call: 1-800-515-3311

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If you did NOT receive an email notifying you of the maintenance window and would like to be added to our notifications, please fill out the form below to update your account.

Email Request