Report a Problem
We apologize for any service issues you may be having. Please use the form below to provide your contact information and a description of the problem. A Twin Valley associate will contact you within one business day to resolve the issue. For service outages, please call us right away.
Streaming TV Installation and Setup
Everything you need to get you started watching our New Streaming TV.
Remote Control Programming, Operating Instructions & Key Guides
Full guides available for all of our remotes.
ACH Payment Form
Register up for Automatic Bill Payments to automatically deduct your monthly payment from your account.
The Lifeline program provides a discount on phone and/or broadband service (minimum speed requirements) for qualifying consumers. Please contact our office for details.